Pilot Leather Jacket Program

Where Comfort Meets Commanding Presence

Overview

Client Name:
Client Name:
Client Name:
CrewOutfitters & Atlas Cargo
Order Placed:
Order Placed:
Order Placed:
1,000 Pilot Leather Jackets
Relationship with Client:
Relationship with Client:
Relationship with Client:
20+ Years
CrewOutfitters partnered with BomCrewMall to supply 1,000+ pilot leather jackets per purchase order for Atlas Cargo. Deliveries were made on time, logistics were seamless, and pilots consistently praised the fit and durability of the jackets.

The Challenge

After rollout, two pilots reported that their white uniform shirts were picking up black color from the inside panels of the jackets when worn in heavy rain. While this was limited to only two cases, the issue required immediate attention to maintain pilot confidence.
After rollout, two pilots reported that their white uniform shirts were picking up black color from the inside panels of the jackets when worn in heavy rain. While this was limited to only two cases, the issue required immediate attention to maintain pilot confidence.
After rollout, two pilots reported that their white uniform shirts were picking up black color from the inside panels of the jackets when worn in heavy rain. While this was limited to only two cases, the issue required immediate attention to maintain pilot confidence.

Solution & Results

Our Response
Our Response
Our Response
  • Conducted a full investigation and traced the problem to a single worker who had used permanent tannery leather color to cover minor off-white needle holes.
  • Proactively replaced 30 jackets from that worker’s production batch.
  • Shipped two brand-new jackets directly to the pilots who experienced the problem.
The Result
The Result
The Result
  • CrewOutfitters valued the transparent communication and decisive action.
  • Pilots received replacements quickly, ensuring continued satisfaction.
  • The program has remained strong, with CrewOutfitters trusting BomCrewMall for over 20 years of ongoing partnership.

“Even at scale, challenges may occur. What sets BomCrewMall apart is the commitment to stand by every product, act quickly, and prioritize pilot trust.”

“Even at scale, challenges may occur. What sets BomCrewMall apart is the commitment to stand by every product, act quickly, and prioritize pilot trust.”

“Even at scale, challenges may occur. What sets BomCrewMall apart is the commitment to stand by every product, act quickly, and prioritize pilot trust.”

Contact Us

Whether you’re outfitting a fleet, planning crew uniforms, or setting up a gifting program, our team is here to make the process effortless. Share your requirements, and we’ll get back to you within 24–48 hours.

The Uniform House

LetsUniform Inc., Tuscon, Arizona, USA

PERFECTION
CARE
PRECISION

The Uniform House

LetsUniform Inc., Tuscon, Arizona, USA

PERFECTION
CARE
PRECISION

The Uniform House

LetsUniform Inc., Tuscon, Arizona, USA

PERFECTION
CARE
PRECISION